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Note 5 & Fitbit Alta

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‎03-26-2016 12:50

‎03-26-2016 12:50

I was so excited to see the Easter Bunny gave me a FitBit Alta today but now I am having trouble syncing it and am now reading the FitBit isnt supported by the Note5?! Is this true?! I surr hope not, I will be so sad!!
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4 REPLIES 4

‎03-31-2016 07:52

‎03-31-2016 07:52

@JeanneLiane A warm welcome to our Fitbit Community! So sorry to hear that your new Alta is not syncing with your Note 5. I'd like you to take a look at this post which has extra info about how to pair your tracker with a Samsung Note 5. Hope this helps you.

 

Keep me posted on the outcome my friend and I'll be around! Smiley Happy

JuanJo | Community Moderator

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‎04-19-2016 22:08

In response to JuanJoFitbit

‎04-19-2016 22:08

I have got this new Fitbit Alta... Unfortunatly it is not sycing with Note 5.

Pls help.. It is **ahem** frustratinng....

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‎06-04-2016 11:34

In response to AdityaJadhav

‎06-04-2016 11:34

Welcome to the Fitbit Community @AdityaJadhav, hope you're doing great! The Note 5 is not yet a compatible device, but see here @ErickFitbit's post and experience with the Note 5.

 

Hope that helps, have you both a nice weekend! 

Maria | Community Moderator, Fitbit


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‎07-11-2016 17:03

‎07-11-2016 17:03

Everyone -- UPDATE: The Galaxy Note 5 is now listed as a supported device here. I recommend trying to sync again and/or following these troubleshooting tips if you continue to experience issues.

Erick | Community Moderator

It's all about the food! What's Cooking?

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