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Compatibility with Note 5

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‎12-31-2015 20:49

‎12-31-2015 20:49

 

Just got the Charge HR. I wanted it for many reasons but loved the idea of call notifications. Just looked and don't see my Note 5 as being compatible with the Charge HR. Really bummed. Will it be compatible sometimes soon, does anyone know? I may return this if not since so m,any seem to have issues with other aspects of it...

 

Thanks.

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‎01-01-2016 04:55

‎01-01-2016 04:55

Welcome to the Forums @NightowlPT. Our team still testing the compatibility of this phone, at the moment of being 100% compatible with the trackers we will update the list of compatible devices. In the meantime, you can sync your tracker with a computer.

 

Keep the stepping up! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎03-04-2016 20:14

‎03-04-2016 20:14

My HR is not compatible with my note 5. It will sync basic functions but no phone notification and cannot enter food screws up floors walked A bit disappointing having only basic functions for full price
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‎07-11-2016 17:02

In response to Apples103

‎07-11-2016 17:02

Everyone -- UPDATE: The Galaxy Note 5 is now listed as a supported device here. I recommend trying to sync again and/or following these troubleshooting tips if you continue to experience issues.

Erick | Community Moderator

It's all about the food! What's Cooking?

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