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Note 5 not compatible

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Do I need to go to a whole new device with a different company so my Note 5 will work and sync using all the features I pay for and have a nice looking watch. I bought it and had to return it shocked they are not compatible. Very sad.Which company do you suggest I go to for good looking watch and the Fitbit features? 

 

 

Moderator edit: format and subject for clarity 

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A warm welcome to our new friend @Jaqwee! Thanks for stopping by! Man WinkI'd appreciate you take a look to this thread, please know our engineerings are working hard to add the Samsung Note 5 as a supported device for syncing and we hope it will be pretty soon. In the meantime you can try to set up your tracker with your computer so you don't lose any data.

 

Thanks for your patience! Robot Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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@Jaqwee -- UPDATE: The Galaxy Note 5 is now listed as a supported device here. I recommend trying to sync again and/or following these troubleshooting tips if you continue to experience issues.

Erick | Community Moderator

It's all about the food! What's Cooking?

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