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Notification issue in charge 3 for Android

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‎11-12-2019 05:06

‎11-12-2019 05:06

Notification is not showing for phone or message in charge3 through my Oneplus phone. Please help

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2 REPLIES 2

‎11-13-2019 10:58

‎11-13-2019 10:58

@Ankulkumar Welcome! It's nice to have you on board!

 

Let me help you with your notifications not working on your Charge 3. You can try the following:

 

  • Go to your phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device. 
  • Check that no battery saving app/feature on your phone is affecting your Fitbit app.
  • Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  • You can find additional suggestions here.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎11-26-2019 23:19 - edited ‎11-26-2019 23:25

In response to AlvaroFitbit

‎11-26-2019 23:19 - edited ‎11-26-2019 23:25

After changing the settings, notification started but stopped again with 2 hrs. On the app, it is showing notification services not running. Please resolve. I am using oneplus 6t Android phone. Call notification is basic service and even the other cheaper brands are providing this service without any problem. I am disappointed with the product that even after purchasing this expensive product i am not able to use to services

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