Notification issues after updating to Android 10

[AlessFitbit]

Fitbit Update: 1/15/2020

Hello, Android users!

We've been seeing a lot of you that recently have upgraded to Android OS 10 report that you're now having difficulty receiving notifications to your Fitbit watches. 

I've merged many posts together and we've escalated the issue to our developers to investigate.

Thanks for stopping by the Community to post and let us know about this issue. Subscribe to the thread so you can see any updates after we receive more information. We appreciate your patience! 

[Ecabec]

Nothing has changed. There is no fix yet.

[YennaFaris_04]

Any updates regarding this issue? I sometimes get notifications now, but its not at all consistent. Like, maybe one text will come through every few days or so. 

[YennaFaris_04]

I just asked the same thing. I got my Versa for Christmas and the notifications only worked for a week before I started having issues.

[MissG87]

Has there been any update on this, I've recently updated to android 10 and have been having notification problems since. 

I have tried all the suggested troubleshooting methods with no successful outcome. 

Thanks

[dyan5500]

They're not going to do anything about, notifications. I'm tired of fooling with, this tech department. A bunch of idots.Sent via the Samsung Galaxy A10e, an AT&T 4G LTE smartphone

[Lil_lanakin]

The only way I've overcome this issue is by uninstalling the Fitbit app and reinstalling it. The the notifications work for a day or so... And then they stop working again.... Pretty frustrating though! 😞

[SunsetRunner]

I've done that 3 times it didn't work. But thanks for the advice.

[jwmac]

For Samsung customers your best bet is to not use the native samsung message app and download google messages app. That works for majority but not all. It's a decent work around until they get it patched for us. Fitbits response if very disappointing considering this bug should of been tested months ago in the September production release. And their cookie cutter response and lack of any good information is really poor service. They need to make this a top priority affecting so many customers and take this as a hard lessons learned for future update .   

[Jodypat54]

I hesitate to mention this, because I've been burned before, but I swtiched to a little messaging app called Chomp about 10 days ago now, and it is working! My Messenger messages also work, as do my phone call notifications, but my calendar notices are still hit or miss. But it's a huge improvement!

[SunsetRunner]

Switched to Google messenger didn't work.

[Mech19]

BRILLIANT! I just downloaded it and it worked!!! Thanks for sharing!

[roallei]

sweet. yw

Sent from Yahoo Mail on Android

[Mamajaja]

Is there a fix for this issue yet? I am still having these problems 

[Mech19]

I downloaded the computer messaging app and can receive textx now! Make it
your default app. Hope it helps!

[Mamajaja]

What is computer messaging app? 

[Mech19]

Go to google play and search chomp. It's a messaging app.

[tcd979]

Finally been getting my texts to come through over the last few days. Hopefully that means they fixed the compatibility issue.

[SunsetRunner]

Did you do anything different with your watch? Also what kind of phone do
you have?

[Mech19]

No I didn't. I have a galaxy s10

[SunsetRunner]

Thank you I have the note 9
I am still not receiving my messages yet.