01-15-2020 11:11 - edited 01-15-2020 11:29
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01-15-2020 11:11 - edited 01-15-2020 11:29
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Fitbit Update: 1/15/2020
Hello, Android users!
We've been seeing a lot of you that recently have upgraded to Android OS 10 report that you're now having difficulty receiving notifications to your Fitbit watches.
I've merged many posts together and we've escalated the issue to our developers to investigate.
Thanks for stopping by the Community to post and let us know about this issue. Subscribe to the thread so you can see any updates after we receive more information. We appreciate your patience!
Want to get more steps? Visit Get Moving in the Health & Wellness Discussion Forum.
Answered! Go to the Best Answer.
02-10-2020 11:04
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02-10-2020 11:04
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Mine's been working fine since Friday. Figured they pushed a correction through.

02-10-2020 11:11
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02-10-2020 11:11
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02-10-2020 11:13
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02-10-2020 11:13
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Charge 3 on a Galaxy S10

02-10-2020 11:14
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02-10-2020 11:14
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I just got a fitbit update and my messages are back working.

02-10-2020 11:24
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02-10-2020 11:24
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Sent from Yahoo Mail on Android

02-10-2020 15:56
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02-10-2020 15:56
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works.

02-10-2020 16:27
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02-10-2020 16:27
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Sent from Yahoo Mail on Android

02-10-2020 19:41
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02-10-2020 19:41
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02-10-2020 20:22
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02-10-2020 20:22
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I think we should all get a refund or a new watch sent to us. As we spent money for a watch that does not work. VERY DISAAPPOINTING AND NOT HAPPY
02-10-2020 21:33
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02-10-2020 21:33
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Sent from Yahoo Mail on Android

02-10-2020 23:58
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02-10-2020 23:58
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I set Google messaging as my default and now I am getting messages. Not happy i had to resort to downloading another messaging app just to be able to use my Fitbit when it had already been working with my regular messaging app, but, I at least can use it until there is a for sure fix.

02-11-2020 00:16
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02-11-2020 00:16
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Thanks Itzerella182 (& others)
How interesting...

02-11-2020 00:54
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02-11-2020 00:54
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I wonder if this is a ploy by Google to use thier watch (Fitbit) with thier message App (Google Messages)...???...
Either way, i got it working with Chomp & then Google Messages. I've now uninstalled Chomp & still working so far... Probably in a better spot considering i now have spam protection

02-11-2020 02:24
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SunsetRunner
02-11-2020 02:24
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02-11-2020 02:32 - edited 02-11-2020 05:10
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02-11-2020 02:32 - edited 02-11-2020 05:10
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After numerous attempts to get messages through to my fit bit, this is not working. I have tried Google messaging but apparantley my phone is already on Google messaging?! Please help!

02-11-2020 03:35
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02-11-2020 03:35
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Sent from Yahoo Mail on Android

02-11-2020 05:09
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02-11-2020 05:09
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02-11-2020 05:17
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02-11-2020 05:17
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There's an app update that was released a couple of days ago. If you haven't downloaded that yet, give it a try. My Android messages have been working fine ever since my update was pushed through.
02-11-2020 06:12
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02-11-2020 06:12
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ans Messenger notifications. I hope it will stay that way.
02-11-2020 06:33
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02-11-2020 06:33
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Sent from Yahoo Mail on Android

