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Notification issues after updating to Android 10

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Fitbit Update: 1/15/2020

 

Hello, Android users!

 

We've been seeing a lot of you that recently have upgraded to Android OS 10 report that you're now having difficulty receiving notifications to your Fitbit watches. 

 

I've merged many posts together and we've escalated the issue to our developers to investigate.

 

Thanks for stopping by the Community to post and let us know about this issue. Subscribe to the thread so you can see any updates after we receive more information. We appreciate your patience! 

Want to get more steps? Visit Get Moving in the Health & Wellness Discussion Forum.

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667 REPLIES 667

Mine's been working fine since Friday. Figured they pushed a correction through.

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what do you have ?
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Charge 3 on a Galaxy S10

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I just got a fitbit update and my messages are back working. 

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I have the same still not working 

Sent from Yahoo Mail on Android
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Did you try downloading chomp app? Make it your default messaging app. It
works.
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It's been over a month for me and I don't wanna buy a new watch so I'm hoping this issue resolves. 

Sent from Yahoo Mail on Android
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never heard of it 
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I think we should all get a refund or a new watch sent to us.  As we spent money for a watch that does not work.  VERY DISAAPPOINTING AND NOT HAPPY

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I have a charge, charge 2 and charge 3

Sent from Yahoo Mail on Android
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I set Google messaging as my default and now I am getting messages. Not happy i had to resort to downloading another messaging app just to be able to use my Fitbit when it had already been working with my regular messaging app, but, I at least can use it until there is a for sure fix.

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Thanks Itzerella182 (& others)

 

How interesting...

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I wonder if this is a ploy by Google to use thier watch (Fitbit) with thier message App (Google Messages)...???...

 

Either way, i got it working with Chomp & then Google Messages. I've now uninstalled Chomp & still working so far... Probably in a better spot considering i now have spam protection

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I will try that. Thank you.
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After numerous attempts to get messages through to my fit bit, this is not working. I have tried Google messaging but apparantley my phone is already on Google messaging?!  Please help! 

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you welcome 

Sent from Yahoo Mail on Android
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I am still waiting
DawnMarie
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There's an app update that was released a couple of days ago. If you haven't downloaded that yet, give it a try. My Android messages have been working fine ever since my update was pushed through.

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Mine start working this morning after 4 weeks...I recieve snapchat, discord
ans Messenger notifications. I hope it will stay that way.
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really.... nice I'll try switching back

Sent from Yahoo Mail on Android
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