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Notifications issue with OnePlus 7

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‎01-12-2021 00:49 - last edited on ‎01-15-2021 17:41 by Fitbit Moderator

‎01-12-2021 00:49 - last edited on ‎01-15-2021 17:41 by Fitbit Moderator

The notification options keeps turning off and I need to clear the data and get the notification started again.

 

Very painful.

 

Can you provide a better solution to this please

 

Thanks,

 

Moderator Edit: Clarified subject

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‎01-15-2021 17:41

‎01-15-2021 17:41

Hi @PadminiD, welcome to the Community Forums.

 

I appreciate the details that were shared in your post and for trying some troubleshooting steps before posting over here, I understand how frustrating this matter can be for you. To better assist you with this, can you please let me know when was the first time you experienced this? Is this issue affecting both phone call and text notifications? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

Looking forward to your reply.

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