11-24-2017
21:07
- last edited on
11-27-2017
05:15
by
RobertoME
11-27-2017 05:14
11-27-2017 05:14
Hi there @PrincessC, nice to see you are visiting the Fitbit Community! For notifications I would like to recommend the following post in case you haven't try any troubleshooting steps: My tracker isn't receiving notifications (Android Fitbit app).
Also this feature will depend on the compatibility of your phone, since with non-compatible devices the functionality would not be as is expected. For more information visit our list of compatible devices.
See you later and hope this helps.
"Great things are done by a series of small things brought together.” What's Cooking?
11-28-2017 06:14
11-28-2017 06:14
12-06-2017 06:47
12-06-2017 06:47
Hi there @PrincessC, my apologies for being absent for a few days. Thank you for letting me know you have a S8 phone. Indeed, you are correct this is a compatible phone, however if the issue persists, I would like to share with you an update related to this scenario that might be of your help: Battery drain/Notifications - Samsung Galaxy S8/S8+.
Hope this provide a bit of information, see you until the next opportunity!
"Great things are done by a series of small things brought together.” What's Cooking?
12-06-2017 14:05
12-06-2017 14:05
12-06-2017 14:18
12-06-2017 14:18
I'e just switched from iPhone to Samsung galaxy s8 and I cant' get notifications on my fitbit from my phone either, I've tried reading the device and restarting the phone an fitbit!