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Notifications not working on Huawri P30 Pro

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‎03-17-2020 13:45 - last edited on ‎04-21-2020 15:16 by Fitbit Moderator

‎03-17-2020 13:45 - last edited on ‎04-21-2020 15:16 by Fitbit Moderator

Got Hauwei P30 pro  charge 2 keeps losing notications. Keeps telling me to restart  message. Any help appreciated. Everything else works 

 

Moderator edit: Subject for clarity 

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‎04-21-2020 15:13

‎04-21-2020 15:13

Hi @holrm001, welcome to the Community Forums! Sorry for the delay in responding your post.

 

Thanks for bringing this to our attention and for the details that were shared, seems odd that you're experiencing such difficulties with your Huawei mobile device. To better assist you with this, can you please let me know when was the first time you experienced this issue and how many times since then? If you haven't already done so, please try the steps that are specified on: How do I get notifications from my phone on my Fitbit device? and let me know how it goes.

 

Keep me posted and let me know if you have any additional questions. 

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