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Notifications not working with Galaxy S7 Edge

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‎12-25-2017 06:35 - last edited on ‎12-26-2017 09:49 by Moderator Alum

‎12-25-2017 06:35 - last edited on ‎12-26-2017 09:49 by Moderator Alum

Not receiving notifications I'm synced, I have a Samsung galaxy s7 edge, someone help!

 

 

Moderator Edit: Updated Subject For Clarity.

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4 REPLIES 4

‎12-26-2017 09:48

‎12-26-2017 09:48

Hi there @Berger8, nice to see new members in our Fitbit Community!

 

I was reading your post and going straight to the point, I would like to recommend the following thread: My tracker isn't receiving notifications (Android Fitbit app). Here you will find all the details to address the issue you are experiencing.

 

See you around and stay tuned to our Community for more help.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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‎12-26-2017 13:04

‎12-26-2017 13:04

I just got mine to work. Go to the fitbit app and click on the account icon on the top right corner.  click on your device=under general click on notifications and then enable calls, text messages, emails, etc.  Under text message pick your default messaging app.  Hope that helps.

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‎05-14-2018 14:41

In response to RobertoME

‎05-14-2018 14:41

I tried everything on this document and it didn't help with the notifications. 

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‎06-28-2018 13:14

‎06-28-2018 13:14

I am no longer receiving notifications either.  Everything is set correct, does not even respond to the test.  I did have an update occur to the Oreo operating system and has not worked since then.

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