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Notifications not working with Huawei P20

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‎01-27-2019 14:36 - last edited on ‎01-28-2019 06:44 by Fitbit Moderator

‎01-27-2019 14:36 - last edited on ‎01-28-2019 06:44 by Fitbit Moderator

New phone isn't listed as compatible but I do get sleep info, steps, etc on my fitbit app.  What I don't get is the email, call, text, etc notifications on my Blaze.  Seems like a one way communication.  Is there a fix?  I only have a few days to decide to keep this phone

 

 

Moderator edit: Clarified subject

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3 REPLIES 3

‎01-28-2019 06:43

‎01-28-2019 06:43

Welcome to the Forums @Steve15.

 

Let me help you try to get the notifications to work correctly.

 

At this time the P20 has been added to the list of supported devices, as such it should be working correctly. Let's try to follow the steps listed in this help article. That should help so that everything starts working correctly.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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‎01-28-2019 13:07

In response to LanuzaFitbit

‎01-28-2019 13:07

Hi and thanks.  I was not looking at the correct notification menu earlier.  Seems to be working now!

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‎01-29-2019 09:55

In response to Steve15

‎01-29-2019 09:55

Hello @Steve15.

 

Glad to read that everything seems to be working correctly! Hopefully it continued to behave like that.

 

If you have the time, be sure to visit one of our Discussion boards. Lots of different topics to talk about with other users! 

 

Let me know if there are any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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