06-02-2018
12:52
- last edited on
06-04-2018
06:54
by
RobertoME
06-02-2018
12:52
- last edited on
06-04-2018
06:54
by
RobertoME
My blaze is no longer receiving any notifications. I just upgraded to the Galaxy 9 plus, is there anything I can do?
Moderator Edit: Updated Subject For Clarity.
06-04-2018 06:54
06-04-2018 06:54
Hi @lunerbunny, awesome to have you here as a new member of the Fitbit Community! I was reading you are not receiving notifications with your Galaxy S9+.
I have seen this is a common behavior with the new Galaxy S9/S9+. The reason of this, is because these new mobile phones has not been confirmed as compatible. A majority of Android phones running version 4.4 or higher will work with our products, however we cannot guarantee optimal performance on devices for which we have not tested and confirmed compatibility.
However, If the issue still persists, it would not hurt to give it a try to these suggestions: My Fitbit device isn't receiving notifications from my phone.
Please visit fitbit.com/devices for a list of tested devices that work with Fitbit products or for future additions.
See you later and hope this helps.
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