Notifications showing Content Hidden

[Drusmom98]

Up until a few days ago I was able to see my emails on my Versa. I have a Samsung Note 8. Now it says Content Hidden....It is very frustrating as I don't know what I did or what has changed. Help!

Moderator edit: Subject for clarity

[RicardoFitbit]

Hi @Drusmom98, welcome to the Community Forums!

To better assist you with this, can you please let me know which mobile device you're currently using? Also, when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Versa are correctly configured.

After verifying the above, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes. 

Let me know if you have any additional questions.

[Drusmom98]

I have a Fitbit versa and a Samsung Note 8. I have been receiving previews on my fitbit since I got it about a year ago. It has been just the past week or so that it says "Content Hidden" under the email header...I can see who it is from but not the message.

[heap1]

I just saw your email recently. You've probably already solved this problem. However just in case you haven't I had the same problem recently with a Samsung device using Samsung email. After I changed to Gmail the problem disappeared.