help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-02-2017 16:38

‎02-02-2017 16:38

Since the update, my Fitbit is showing all incoming calls as "Unknown".  Texts show the name.  The call notification is on.  I have re-paired and reset...no luck.  Suggestions?

Best Answer
0 Votes
1 REPLY 1

‎02-03-2017 04:54

‎02-03-2017 04:54

A warm welcome to the Community @mch1010 and thanks for troubleshooting this inconvenience by yourself. In this case, I recommend following @MarreFitbit's instructions in the My tracker isn't receiving notifications (Android Fitbit app) post to disable and enable this feature. After these steps, test your tracker.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes