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‎06-29-2019 04:56

‎06-29-2019 04:56

Would like to know how to roll back to the previous app. This new app, asks me to enable the GPS tracking in order to sync with phone. Rubbish. I don't want my fit bit to be tracked. Have enough tracking as it is. Anyway to revert to the previous app?

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‎06-29-2019 05:05

‎06-29-2019 05:05

I'm sorry to say that once we have changed to the new version there isn't an option to go back.

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‎06-29-2019 13:14

In response to SteveH

‎06-29-2019 13:14

Then it should be a choice, my fitbit has to have the GPS on in order to sync. Why....I want to know why.

Second thing, none of my challenges will work. I tap/point/click, and after a second or two, all I get is the logo of he challenge. No way to start the challenge. Again, Why...no really, Why?

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‎06-30-2019 00:13

In response to N1YMM

‎06-30-2019 00:13

Have you recently updated or changed your phone? The reason I ask is that google introduced with Android 6 a requirement to enable location services in order to sync over bluetooth. This wasn't fitbit's choice. You read more about it at: Help article: Why is the Fitbit app prompting me to turn on location services?

 

Sorry but I can't help with the challenges. Hopefully someone else will chip in and answer that one.

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