Overloading the system notification

[Simply_christy]

At least once a day I get a notification that says an app is overloading the system. Fitbit cpu usage is at 23%

Uodated phone and versa.. 

[Odyssey13]

Hi @Simply_christy

What phone and which Android system are you using?

Have you checked to see how many notifications you're receiving and if there are any you can stop receiving?

[Simply_christy]

Samsung galaxy s7. Android 8.0.0. Only started receiving this since updating phone. The only phone notification i have is the ongoing fitbit sync. My watch gets messages from. Messenger and text regularly .. 

[Odyssey13]

Is it possible to post an image of your usage?

[Simply_christy]

II don't how to bring up cpu usage. I tried googling but not much luck . I only see it when it's a pop up. 

The next time it pop up I'll screen shot. 

[Odyssey13]

@Simply_christy  evidently the newest Android 8 makes it a bit harder to find the CPU use area.

Go to Settings > Device Maintenance > Memory

You can see what is using your memory there. It's also a good thing to use the "clean now" which gives you more memory to use.

You can also check more here:

Settings > App Info > Fitbit

You can see quite a lot of information there.

If you go to Memory Usage, that shows a little more.

See if any of this helps you. Clearing cache often works. Be sure to power off your phone, wait a minute or so, then start back up.

Let us know what happens.

[ErickFitbit]

Hey everyone -- I recommend uninstalling and then re-installing the Fitbit app. Let me know if you continue to experience the issue after attempting this troubleshooting step.

[RachelleT]

I am having the same problem. I have a Samsung Galaxy s9 that's a few months old and recently got a Versa Fitbit. My battery life was incredible when I first got the phone, and now it sucks down really rapidly and gets hot. I get a notification every day the some apps are overloading my CPU, and I click on it and it says Fitbit. I followed your suggestion, and in the Fitbit app memory usage, it says

Average memory usage 225 MG

Frequency high 98%

Max memory usage 608 MB

Then there's a bunch of Sandboxed process things.

I love my Versa, but it's killing my phone! Help! Thank you.  

[MattEbert94]

I also just started getting this yesterday. Samsung galaxy s7 with android 8.0 and a versa. I shut off all notifications but it's still happening. Killing my battery!

[MiltonG]

Hi, I'm using a Fitbit Versa since one week ago.  I started receiving a message saying "Fitbit is overloading the system (CPU) and need to be closed. 

My phone is a Samsung S8 which has never presented a problem like this before. 

Phone data shows the following:

CPU: 12%

Battery consumption: 53% since last charged (this is consumption in less than three hours)

Memory: 266 MB / 2.5 GB used on average in last 3 hours

Should I force stop the App and restart the phone?

I would appreciate your help to solve this issue.

[CMcGruder]

I have the same problem! Everything was fine then I updated my phone. Now it drains battery, gets hot and I receive that same message a few times a day!

[dudeldei]

I got this also lately. I have Samsung S8 and with Android 8.0.0. My phone's battery is draining really fast...

[Nicknock]

Same thing is happening to me

Samsung s7. Just got oreo over the weekend. Fitbit Versa. 

Getting the notification that the app is overloading my system at least twice a day. Battery dying quickly and my phone gets super hot. 

Relieved to find this post!

[BigLou]

Same problem here, Samsung S7 Edge.  I noticed the phone was very sluggish and hot and I started getting the same CPU message as the OP.  Checked the memory usage and it was marked as "high."  I would try to charge my phone with a non-high-speed charger and it would actually lose battery charge.  Also noticed that the app was using over 200M of cellular data per day!  This was reported in a different post as well (https://community.fitbit.com/t5/Android-App/Mobile-data-usage-increased/td-p/2813906).  Where are the Fitbit message board monitors?  Hopefully they have a response to this!

[CMcGruder]

I uninstalled the app, restarted my phone then installed the app and I have
been 13 hours problem free

[MattEbert94]

I uninstalled the app and reinstalled it and have yet to experience the
issue again. Maybe give that a go.

[Simply_christy]

I have reinstalled the app yesterday after it was suggested and so far so good. I'll update if it does it again. 

[RachelleT]

I followed the advice on this thread of uninstalling the Fitbit app and
installing the 2.72 apk. We'll have to stick with the old version until
Fitbit resolves the issue.

[Morinoonna]

I also just started getting this notification several times today. I kept pressing the prompt to 'stop' the app, yet my phone battery still went from full to dead in only a matter of a few hours. Currently trying to recharging my Galaxy S8+ right now, and my FitBit device is also the new Versa. I really hope this gets fixed quickly.

[Rich_Laue]

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