help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Pace calculation is wrong

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-02-2023 09:52 - last edited on ‎05-03-2023 10:42 by Fitbit Moderator

‎05-02-2023 09:52 - last edited on ‎05-03-2023 10:42 by Fitbit Moderator

Why is pace not calculated correctly in the Fitbit app when using the Google Pixel watch? The simple calculation of time divided by distance simply isn't correct. Is this a problem with Fitbit or is it an issue with the watch or both?

 

Moderator edit: Subject for clarity.

 

Best Answer
0 Votes
2 REPLIES 2

‎05-03-2023 10:52

‎05-03-2023 10:52

@fitafter50forev Good afternoon! Thanks for reaching out about th pace calculation on the Fitbit app. 

 

Thanks for the explanation. How much is the difference? When did this start happening? As you switched to the Google Pixel watch? Which training  option have you been using to log your activity? Would you be so kind to send me some screenshots of the issue? Thanks in advance. 

 

 

RodrigoM | Community Moderator, Fitbit

Best Answer
0 Votes

‎05-04-2023 02:30 - edited ‎05-04-2023 02:33

‎05-04-2023 02:30 - edited ‎05-04-2023 02:33

@fitafter50forev it's not just Pixel Watch but pace/duration/distance inconsistencies are spreaded all over the Fitbit system. Nothing new. Where do you see total duration of activity? There are several places you can find it and all of them provide different time.

Best Answer
0 Votes