06-08-2019 18:52
06-08-2019 18:52
How do I pair this device? It is saying found but then nothing else.
06-08-2019 23:43 - edited 06-08-2019 23:44
06-08-2019 23:43 - edited 06-08-2019 23:44
You can find a guide to the setup process at Help article: How do I set up my tracker?
The pairing has to be done via the app rather than the phone's bluetooth settings. If it gets stuck at the connection stage then it's worth checking that your phone is supported by fitbit at http://www.fitbit.com/devices
06-09-2019 03:30
06-09-2019 03:30
06-09-2019 05:14
06-09-2019 05:14
@Sliverqueen if your fitbit was connected ok but now it's not then try:
06-15-2019 21:07
06-15-2019 21:07
Is you Fitbit still connected to your Fitbit account?