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Persistent Sync Message on Inspire 3 with Android 15 / One UI 7.0

5 hours ago

5 hours ago

Hello Fitbit Support,

I'm using a Fitbit Inspire 3 with a Samsung Galaxy phone running Android 15 and One UI 7.0. Despite my device syncing a few times a day, I keep receiving the message:
"To sync reliably, let Fitbit sync to your Inspire 3."

I've already tried the following:

  • Ensured Bluetooth and Location are always on
  • Set Fitbit app to "Unrestricted" battery usage
  • Cleared cache and data
  • Re-paired the Inspire 3
  • Manually synced the device

The message still persists, and I suspect it may be related to compatibility with the latest Android version. Could you please advise if this is a known issue and whether a fix or update is in progress?

Thank you!

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