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Phone Compatibility

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‎07-20-2018 02:56

‎07-20-2018 02:56

I have a Samsung Galaxy S9, and I'm getting the Fitbit Versa but I checked fitbit's page on 'Fitbit Supported Devices' and my phone isn't on the list. So does that mean I won't be able to connect my versa to my phone?

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‎07-20-2018 08:28

‎07-20-2018 08:28

@maria02 Hi and Welcome - at this moment I do not think that the S9 is compatible - However I have found this link that may offer some help

 

https://community.fitbit.com/t5/Android-App/Samsung-Galaxy-S9-compatibility/td-p/2727496

 

Also may I suggest that you give the support team a call as they may have some more up to date information

https://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

 

This is for the UK but should you need to change country scroll to the bottom and look for United Kingdom with a down arrow next to it and click on the arrow now you can select your relevant country and the page will refresh

 

Kind Regards

 

Wayne

Charge 2, 3 - Windows 8.1 - Samsung S6, S8, S9 - Each day we learn something new is a day not wasted
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