Re: Phone not found - Fitbit Community

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Phone not found

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M-Al73

2 0 0

The traker cannot connect to my phone. Bluetooth open and paired

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3 REPLIES 3

EmsFitbit

15 0 10

@M-Al73 Great to see you here in the Community!

Just to clarify, are you getting the "phone not found" error when trying to sync your Fitbit to your mobile device or when using the GPS?

I recommend restarting the tracker along with other troubleshooting steps here to sync your Fitbit.

Let me know if it works. Happy stepping!

Best Answer

M-Al73

2 0 0

My phone and the tracker is not connected because the sever replies that my
phone is not found. I am looking for a solution to this problem.

Best Answer

EmsFitbit

15 0 10

@M-Al73 Gotcha. Have you tried restarting the tracker? Please also try other troubleshooting tips here. Hope it works.

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