Phone not syncing with mt fitbit - Fitbit Community

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Phone not syncing with mt fitbit

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Delishdee

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My phone is not syncing with my fitbit. It's just stopped working. Does anyone know what it might be?

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SteveH

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more

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I'm afraid syncing problems seem to happen from time to time for no apparent reason. Fortunately they are normally easy to fix.

I would try restarting your phone and then restarting your fitbit using this procedure:

https://help.fitbit.com/articles/en_US/Help_article/1186/

Give this a few tries as it doesn't always work. If it still won't sync after that then there are some more ideas to try in this help file:

http://help.fitbit.com/articles/en_US/Help_article/1866

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