Phone restart required to enable notifications message

[Sanjeevsalaria]

Recently i updated fitbit ionic  version 27.68.9.15 in android app . But the same problems i facing  that the notification are not seen in my fitbit ionic.They always showing that phone re start is required to re-enable the notification, but in same time i restarting the phone , same problems i faced again.. 

Moderator edit: Subject for clarity 

[SilviaFitbit]

@RuskiRedhead Welcome to the Fitbit Community. Thanks for the troubleshooting performed prior to posting. 

I'd like you to follow the tips mentioned in this post and continue monitoring its functionality. 

Hope this helps. 

[enzobi]

I have a OnePlus 7 5G and have had this problem for a while with my Ionic. I get the message 'Notifications not running' but i have tried all the things mentioned in the forums and nothing seems to work. Very occasionally i will get notifications but then they just stop. There is no obvious reason why.

[SilviaFitbit]

@enzobi Hi there. Thanks for the troubleshooting performed prior to posting. 

I appreciate the detailed information shared. We’re aware of it and are working to identify a resolution as quickly as possible. We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

See you around.

[#5]

Hi. I just bought a new Fitbit sense 3. I am facing the same issue as everyone else on the forum... My phone is Poco F3. The same message that was shared in the post about requiring me to restart my phone keeps appearing multiple times a day. Clearly Fitbit is not doing enough to address issues they are well aware if. 

[Hasan1324]

Same problem with me - Fitbit charge 4 and my phone is Poco X3

[kavyas]

Hi, is this problem resolved? I have recently purchased fitbit versa 3 and I am seeing this issue.

[Grim_Graham]

I am having the same problem. I have a notification telling me that I need to restart my phone. I have tried all of the steps as advised by the support team to no avail. Very disappointed.