help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Pixel Watch 3 not syncing or something?

Thursday

Thursday

Hi guys ive had my pixel watch 3 for a while now and this is the first time this has happened, but the watch recorded my steps, and then I went and opened it on the app, *from* the pixel watch, but then when I pressed the back button to go to the app home page for Fitbit it showed different (higher?) step count!

1000003217.png

 

1000003216.png

 

Best Answer
0 Votes
1 REPLY 1

yesterday

yesterday

Hello @Dieriex 

Did the step count discrepancy resolve itself by the end of the day? Are you still seeing the count discrepancy today?

By any chance, did you try clearing the cache for the Fitbit app on your phone to see if resolves the discrepancy?

 

Rieko | N California USA MBG PE

Best Answer
0 Votes