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Pixel Watch heart rate doesn't sync on Fitbit app

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‎10-22-2022 12:13 - last edited on ‎02-14-2023 13:12 by Fitbit Moderator

‎10-22-2022 12:13 - last edited on ‎02-14-2023 13:12 by Fitbit Moderator

I've updated everything on my watch and on my phone. The problem is that ONLY heart rate refuses to show up in fitbit. It is being tracked properly on my watch - I can see it both live and in the fitbit HR tile. 

 
All other health data works fine - like steps, that syncs perfectly fine to the fitbit app.
 
For reference:
-I am a prior fitbit sense user -> migrated over to pixel watch
-I was already a fitbit premium user
-My phone is the Samsung Galaxy S22 Ultra
 
I have to imagine it's a software bug and not a problem with the HR sensor or tracking my HR because - once again, it IS tracking it correctly. 
 
Would appreciate any advice or assistance on this, thanks.
 
Moderator Edit: Clarified subject
Best Answer
21 REPLIES 21

‎05-14-2023 16:41

In response to Mightytimidity

‎05-14-2023 16:41

Google Fit works great, however I doubt it will be around much longer. Since buying Fitbit, Google is so stuck on Fitbit. My experience has been awful with Fitbit app on Pixel Watch and Pixel 7 Pro. It will not give me any active minutes, I went back and forth with Fitbit which wasn't any help. Finally they decide to tell me that it's. Known issue that they are working on a solution for. Since then not heard a thing. It's frustrating 

Best Answer

‎05-14-2023 16:42

In response to Mohler7154

‎05-14-2023 16:42

Google Fit 

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0 Votes