01-03-2024 12:16
01-03-2024 12:16
My Pixel 7 phone often stops tracking/syncing to Fitbit. Currently the phone says it hasn't synced in 2 days. Removing and readding the device fixes the issue temporarily but it always happens again
01-03-2024 12:29
01-03-2024 12:29
Also, I've tried manually syncing using the two arrows at the top right but it's still last sync 2 days.
I'd rather not remove and readd it right now because the battery died on my watch today so it hasn't tracked any of my steps but I've had my phone on me all day
01-04-2024 09:57
01-04-2024 09:57
Hi, @me10lee83 welcome, If your device (you do not mention which you are using) battery is exhausted the phone will not record any data by itself. The most convenient way to force a sync is to slide your finger down the Fitbit app today screen & release. On the general issue of syncing you may find these articles of use How do Fitbit devices sync their data? & Why won't my Fitbit device sync?
I hope this helps, let us know how you get on.
Cheers
Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.