Pixel watch connected to both phone and Fitbit app but isn't syncing

[charlesburkeE4]

My Pixel watch 1 is connected via the app on my phone (Pixel 6A). however the data doesn't show and it shows up as 0% battery. The app says it has synced but the data doesnt change

I have tried:

• Factory resetting watch.
• Disconnecting and reconnecting via both the fitbit app and google watch app.
• Restarting both devices.
• Reinstalling the app on both phone and watch

 

Any help would be greatly appreciated.

Moderator Edit: Formatting.

[btanichev]

Greetings,

Please try this fix from that thread: https://community.fitbit.com/t5/Android-App/Can-t-sync-Fitbit-to-the-phone/m-p/5716261#M186609

This fix helped me 4 months ago.

[charlesburkeE4]

Still not working unfortunately, thanks for the attempt though.

[Rich_Laue]

Have you been able to setup the watch through the Pixel watch app? Does the watch now show in the Fitbit app? 

If not, let's remove the watch from the phones Bluetooth and try again. 

[alexb_]

Same issue here, nothing seems to work. Started the same date. The fix with time zone didn't work either.

[charlesburkeE4]

I've tried all of this, thank you 

[RiekoC]

Hello @charlesburkeE4 , @alexb_ 

I've seen other Pixel Watch users report that they aren't able to sync with the Fitbit app. 

I'm trying to escalate this issue to the team and will report back if I get any updates.

[Angry4813]

Thx @RiekoC