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Pohono solo adventure wont start

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‎01-28-2020 17:30

‎01-28-2020 17:30

Finished first two adventures without issue. After finishing 2nd, I clicked on next adventure. When I select to start tomorrow, it keeps saying the time I selected is invalid. I've tried to restart app, reset Fitbit Iconic and nothing seems to help. Any suggestions?

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‎01-29-2020 15:19

‎01-29-2020 15:19

Hi @BarichR, welcome to the Community Forums!

 

Thanks for bringing this to my attention and for troubleshooting your device prior to posting, seems odd that the Fitbit app is behaving in such way. If you haven't already done so, please try the following steps and let me know how it goes:

 

  1. Force quit the Fitbit app.
  2. Uninstall the app from your mobile device.
  3. Make sure that the Android version is up to date.
  4. Reboot your mobile device.
  5. Reinstall the Fitbit app.
  6. Login using your account credentials.

 

Keep me posted and let me know if you have any additional questions. 

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