12-25-2015 19:58
12-25-2015 19:58
Answered! Go to the Best Answer.
12-26-2015 06:10
12-26-2015 06:10
To disable background sync:
Tap the tile which displays the tracker in the Fitbit App (phone), it may be required to do this once more. On the devices settings page it's possible to turn of the background sync.
12-26-2015 06:12
12-26-2015 06:12
Welcome to the Community @mikkimouth2408! If you are using the Android app, you can prevent your tracker to sync automatically by tapping on your tracker picture in the main dashboard, tap it again, and deactivate the "All-Day Sync" option. Once you have done that your tracker will stop syncing unless you open the Fitbit app or force the process.
I hope this clarifies your doubt. Let me know if you have any other question.
12-26-2015 06:10
12-26-2015 06:10
To disable background sync:
Tap the tile which displays the tracker in the Fitbit App (phone), it may be required to do this once more. On the devices settings page it's possible to turn of the background sync.
12-26-2015 06:12
12-26-2015 06:12
Welcome to the Community @mikkimouth2408! If you are using the Android app, you can prevent your tracker to sync automatically by tapping on your tracker picture in the main dashboard, tap it again, and deactivate the "All-Day Sync" option. Once you have done that your tracker will stop syncing unless you open the Fitbit app or force the process.
I hope this clarifies your doubt. Let me know if you have any other question.
02-15-2016 18:47
02-15-2016 18:47
03-18-2016 11:49
03-18-2016 11:49
My "all-day" sync feature is turned off but my Charge is still (somehow) syncing all the time. My dongle is at my house (and doesn't even work at this point) so I'm not sure what's going on.
12-13-2016 14:52
12-13-2016 14:52
Me too, I'm sick of my fitbit syncing when everything is turned off and I dont go into the app. urgggggggggg
02-27-2019 06:47
02-27-2019 06:47
And yet mine is all turned on for auto syncing and I manage to get it to sync every 3 days at best and I can’t even sync it to my iPhone manually.
04-03-2019 15:48
04-03-2019 15:48
My all day sync is turned off and my fitbit still auto syncs when app not open.
10-15-2019 14:25
10-15-2019 14:25
the only way I can prevent this from happening so far is to turn off bluetooth, which is not logical or acceptable.
All I can say is, my next device will not be coming from FitBit.