Previous days aren't syncing

[Fbuser01]

When syncing Fitbit doesn't sync previous days.. it only sync current day.

Moderator edit: Updated subject for clarity 

[SilviaFitbit]

A warm welcome to the Community @Fbuser01! Your Fitbit should sync previous data. If your tracker isn't syncing previous information, provide me with more details about it: 

- How often do you sync?
- Has it not synced yesterday's data or more days?
- Is it the first time that this happened?

Hope this helps! 

[impync]

I'm having the same problem.  I sync my account once or twice a week. I never noticed this problem before.  I was syncing on Tuesday but my steps aren't showing for Friday, Saturday, Sunday on the app. the steps are reflected on the website.

[Alc71]

Hi. Mine us a new versa. It has not fmdone this before with my charge. I synced for 1st tine after a week and only synced for that day. Tried another and same thing. Also it only syncs for what you have done that day so far

[JohnnyRow]

If data is showing on web site but not on app, it did sync but is not displaying on app.

I often notice on hourly activity, when I click the tile the history is blank.  If I exit the tile, then go back in, the history then shows up.  Perhaps it is the same for some other tiles too.  Try exiting the tile, give it a few seconds to download data, then go back into tile again.

[Fbuser01]

I sync weekly. I had to individually sync every day by going to each date.

I did not notice this earlier.

[BillFromNY]

Is there any update on how to resolve this please? I have a Fitbit charge 2, and I have the same exact problem. If I sync it right now, the app shows today's steps, but no steps from the previous 10 days. 

[KloeeAnderson]

I turned off my blue tooth on my phone last week to save on Battery.   I just tried syncing my fitbit and it only would sync current day.  As others have shared, it used to not happen and now is happening.  I have a charge 3.  I'm super sad as I met my goals each day for 7 days and that information is not showing and I cannot show that to my health coach.  I know I did it but the tracking tool helps my coach know I did it.  Please advise. 

[bcpa]

I have a fitbit one.  I'm synced it for the first time in months this morning.  It was not out of battery when I synced it.  On my phone app, I can now see steps for every single day up to February 13, but then it goes dead, showing 0 steps all the way until today, when it shows 12 steps (because I just picked it up for the day).  How do I get the missing days to show up?