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Problems sync

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‎01-08-2018 06:09

‎01-08-2018 06:09

Hi, I had a Samsung galaxy a3 when I last used my fitbit flex 2, I've changed my phone to a galaxy j3, now when I go to sync, it just says looking and I can't do a fitbit update, has any one else had problems syncing. Ive got good internet connection and Bluetooth connection. Please help I'm getting really frustrated, thanks.

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‎01-08-2018 13:54

‎01-08-2018 13:54

Yes, having the same issues with the Samsung Galaxy S7 and the Alta HR. Very frustrating and battery draining. 

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