10-11-2024 15:20
10-11-2024 15:20
Hi, is it now required to move account to Google in order to use Readiness Score - and by moving to Google will all my history move also?
Best Answer10-12-2024 05:21 - edited 10-12-2024 05:31
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-12-2024 05:21 - edited 10-12-2024 05:31
@FirbitJJ No, it doesn't. My husband hasn't move to a Google account and he has it.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
10-12-2024 09:54 - edited 10-12-2024 09:56
10-12-2024 09:54 - edited 10-12-2024 09:56
OK thanks, has he already updated to version 4.27?
Best Answer10-12-2024 12:42
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-12-2024 12:42
Hello @FirbitJJ
I migrated my Fitbit account to my Google account last year when I got the Pixel Watch 2. All my historical data, including when I was using the original Fitbit, is still there.
When you are ready for the switch, make sure that you are migrating your account to your Google account. I've seen several users who created a new Fitbit account instead of migrating and weren't able to see their historical data anymore. It would probably be best to create the Google account first, if you don't already have one, then migrate.
Rieko | N California USA MBG PE