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Re: Dashboard not updating hourly activity on my Charge 5

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‎12-30-2023 07:10

‎12-30-2023 07:10

It is Android. I have a Samsung S23 FESent from my Galaxy
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3 REPLIES 3

‎12-30-2023 08:22

‎12-30-2023 08:22

Hi, @Moscreations, welcome to the community, I assume you are having a problem syncing your Charge 5 with the app on your phone. You may find these articles offer a solution - How do Fitbit devices sync their data? & Why won't my Fitbit device sync? .

Let us know how you get on by posting here again.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

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‎12-30-2023 09:21

In response to Gr4ndp4

‎12-30-2023 09:21

No, it syncs just fine just not that part of it, everything else is synched just fine. Obviously a bug, nk matter what I do it wouldn't sync that. 

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‎01-02-2024 20:17

In response to Moscreations

‎01-02-2024 20:17

this sounds like the same problem I am seeing.  the app/watch sync and most stats are displayed properly afterwards but some are not.  in particular the Calories Burned and the Hourly Activity.  (for example I have walked 3000 steps in the first 6 hours today in a pretty balanced fashion but the Hourly Activity says that I have haven't walked any steps at all since the first hour).  This glitch is happening at least once a day now.

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