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Receive bluetooth error at the moment to sync

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‎06-19-2018 16:22 - last edited on ‎06-25-2018 05:53 by Moderator Alum

‎06-19-2018 16:22 - last edited on ‎06-25-2018 05:53 by Moderator Alum

I keep receiving a Bluetooth error message but my versa is showing as connected to my device yet it will not sync

 

 

Moderator Edit: Updated Subject For Clarity.

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2 REPLIES 2

‎06-25-2018 05:52

‎06-25-2018 05:52

Hello @marissaanne622, awesome to have you as a new member of the Fitbit Community! I'm sorry for the late response and I'm wondering if the issue with the bluetooth error is persisting?

 

If the issue continues, this might be related to low bluetooth signal. In this case give it a try to this suggestions: Why won't my Fitbit device sync?.

 

See you around and thanks for visiting the Fitbit Community!

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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‎06-25-2018 08:44

In response to RobertoME

‎06-25-2018 08:44

I eventually was able to troubleshoot the problem

Sent from Yahoo Mail on Android
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