05-08-2021 18:22
05-08-2021 18:22
So I understand that your "algorithm " for resting heart rate has nothing to do with the actual medical definition. My problem is that my rhr is going up during periods of activity (other data on the app supports this. Today it went up by 5 bpm, two of which were during logged exercise. The other three were while I was moving into a new apartment. The only time I wasn't active was in the morning, when my heart rate reached a low of 51bpm. How then, is rhr for the day up to 67 bpm?
Fitbit, you have deleted data without my permission and refused to correct a factory defect in the past as well. What the actual hell are you doing?
05-11-2021 07:27
05-11-2021 07:27
Hi @DeftClutz customer support will not contact you. Fitbit is a huge company and I wouldn't think they normally call people.
05-11-2021 07:37
05-11-2021 07:37
Well. They are not allowing me to contact them so I don't see any other options
05-12-2021 11:36
05-12-2021 11:36
@DeftClutz Fitbit's Help article: How do I track heart rate with my Fitbit device? used to describe how Fitbit determines resting heart rate a little differently than it does now. But I can tell you for certain that your heart rate during periods of activity isn't used for calculating RHR. Only when you are at rest and asleep. Also your RHR isn't your lowest measured heart rate of the day. Keep in mind that there are other factors that can change your heart rate when you are at rest. Things like caffeine, alcohol, certain foods, and air temperature can affect heart rate.
I hope this gives you a little more insight into your resting heart rate.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.