Samsung 9S and Versa

[SunsetRunner]

I have been communicating with Fitbit via Twitter for weeks regarding the lack of compatibility between my Samsung 9 and my Versa. To say I am frustrated is an understatement. I have wasted hundreds of dollars and they continue to tell me to patient but what put me over the edge today was when I asked if Fitbit was going to issue a warning to potential buyers of this compatibility issue. Fitbit completely dodged the question with the, once again standard response, "be patient, we are working on it". I find that to be irresponsible of the company and disrespectful to potential customers who are going to end up with a fitness watch that doesn't work. I am speechless at this point and will trashing my Fitbit's (yes, i have bought multiple over the years) and switching companies. I am Beyond disappointed

[Dixie4302]

I feel your pain!  and I am as well looking at changing to a different brand after weeks of an unusable fitbit versa....another update 20 hours ago and and still wont sync

[SunsetRunner]

On top of my frustration, I cant believe fitbit isnt going to warn future buyers. That is simply irresponsible. They aren't offering any reimbursement either. I am beyond angry and they know it.