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Samsung A40 don't work with Versa2

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‎12-02-2020 20:13

‎12-02-2020 20:13

Hi, 

Sometimes it takes a couple weeks that Versa2 sync with phone, SamsungA40. And then, it end and nothing happens. 

So, when Versa2 start working with SamsungA40??

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‎12-03-2020 12:29

‎12-03-2020 12:29

@Päivi A warm welcome to the Fitbit Community. Thank you for the details mentioned. 

 

Since you mentioned that the Versa 2 isn't syncing at all with your Samsung A40 please try this syncing troubleshooting and confirm that your operating system is compatible with the app, for Android it should be OS 7.0 or higher. 

 

Let me know how it goes.  

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