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Samsung Galaxy J7 compatibility

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‎01-06-2020 23:31 - last edited on ‎01-07-2020 16:21 by Fitbit Moderator

‎01-06-2020 23:31 - last edited on ‎01-07-2020 16:21 by Fitbit Moderator

Is galaxy j7 phone compatible with fitbit versa lite?

 

Moderator edit: Subject for clarity 

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‎01-07-2020 16:20

‎01-07-2020 16:20

Hi @Jane_E, welcome to the Community Forums!

 

Thanks for your question. Let me share with you that the Samsung Galaxy J7 is not listed as a compatible device with our products and services, therefore, you can experience some connection difficulties with it. However, this doesn't mean that you'll not be able to use your Fitbit device with such phone at all. That being said, can you please let me know if you're experiencing any difficulties with it so I can better assist you with them?

 

Looking forward to your reply. Let me know if you have any additional questions. 

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