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Samsung Galaxy Note 4 compatibility

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‎03-15-2020 16:53 - last edited on ‎03-16-2020 17:30 by Fitbit Moderator

‎03-15-2020 16:53 - last edited on ‎03-16-2020 17:30 by Fitbit Moderator

Is my versa 2 compatible with my Galaxy Note 4

 

Moderator edit: Subject for clarity 

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‎03-16-2020 17:30

‎03-16-2020 17:30

Hi @SunsetRunner, welcome to the Community Forums!

 

Thanks for your post. Let me share with you that the Samsung Galaxy Note 4 is not listed as a compatible device with our products and services, therefore, you can experience some connection difficulties with this specific mobile device and your Versa 2. For more details about which phone are compatible, please check the information that's specified on our help article: Which phones and tablets can I use with my Fitbit watch or tracker?

 

On the other hand, can you please let me know if you're experiencing an issue with your Versa 2? If so, please share as many details you can to move forward.

 

Let me know if you have any additional questions.

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