Make sure you have updated to the latest 3.6 version of the Fitbit app that was released yesterday.
You could also try this guide:
https://help.fitbit.com/articles/en_US/Help_article/1866/
Furthermore:
Not sure if this could help you, but if you have a Samsung Android phone (or any Android phone, actually) you could also try going into the "Optimise Battery Usage" settings and make sure that the following three are disabled (meaning: NOT optimised. Just make sure to turn the switch off )
- Bluetooth
- Bluetooth Midi Service
- BluetoothTest
This procedure has helped me in the past with a bluetooth handsfree that could not pair and work correctly with my Galaxy S7.
Best Answer@FBOwner
You will update the Fitbit app on your phone to the latest version 3.6.
Than you may follow the detailed steps I posted above.
Best AnswerDidnt work for me
Best Answer