Samsung Galaxy S20 Ultra compatibility

[jfschmidt29]

just purchased Samsung s20ultra, they've only been out a short time. Just wondering if any one knows if it will work with versa 2

Moderator edit: Subject for clarity 

[RicardoFitbit]

Hi @jfschmidt29, welcome to the Community Forums!

Thanks for bringing this to my attention. As it turns out, the Samsung Galaxy S20 Ultra is yet not listed as a compatible device with our products and services, therefore, you can experience some connection difficulties with it and your Versa 2. However, this doesn't mean that your Fitbit will not work at all with such mobile device, therefore, I suggest you to try it and let me know if you experience any issue so we can move forward.

Let me know if you have any additional questions. 

[jfschmidt29]

I'm not going to purchase the fitbit if there is a doubt about it working 

Sent from Yahoo Mail on Android

[ResidentX]

So you are not gonna support the latest Android devices? 

[ResidentX]

I have tried connecting it to s20 at least 10 times and it is not getting connected.

[KarilynA]

I have also had issues. I only get the Fitbit notifications through the watch, but none of my phone notifications. For a brief time, phone calls would come through the watch, but no longer. I have followed every book and online instruction I could find. Super frustrating.

[VIvekb1]

Why am I not able to connect my Fitbit Versa to Samsung S20 Ultra.

Have been trying for the last 2 hours and they will not connect.

This Fitbit worked perfectly with my Google Pixel so there is nothing wrong with it and the S20 Ultra is brand new straight out of the box.

The S20 Bluetooth works with other devices.

Ho do I get them to connect??

[Ibby786]

Mee tried for ages and ages with my Samsung s20 Ultra had no luck 

[Ibby786]

Many of us have tried it

 You need to sort this problem out 

[Dawners0413]

I have the ionic and can't  even log into the fitbit app on my S20 Ultra. 

[Siddiquin]

I recently purcahsed Samsung Ultra 20 too and I am having serious issues with it. I have tried reinstalling Fitbit app, I have tried resetting the Fitbit watch. no result. I am quite disappointed by it. Hopefully you guys can resolve this asap. I have a cross on my watch that says Data not cleared . Sync and try again. I am stuck on this screen -- no use trying to rest with the 10sec press then 2 sec pause and then press the button again fro resetting as well.

[Yellowyay]

I have also just got a fitbit and have the s20 ultra and it will not sync

[CookieC]

I have had the S20 plus for about 5 weeks now and the Fitbit Versa refuses to sync with it at all.  They are not compatible.  I think my next tracker will be the Galaxy Watch Active.  It is supposed to be compatible with all Samsung devices and syncs seamlessly with this phone.

[alena_dubrova]

Hello, very frustrating news, when the issue will be solved?

[CookieC]

I have yet to see anything in the help postings that tells consumers when
the issue will be resolved.

[TamiRockwell]

So when exactly will the fitbit be compatibke woth the S20 ultra? i mean people have asked you tbis question and you have yet to answer any of them

[beardman88]

When will you solve the issue??

[VIvekb1]

I would have thought that with the firmware update for the Versa that this issue would have been resolved.

NO the problem is still not resolved.

Please let us know when the issue will be resolved.

[Izettag]

I am having same issue with charge 3.

Tries to connect, but can't get past login

[Arubaq]

I'm having the same issue with my charge 3 and Samsung s 20 plus. Any help would be appreciated.