Samsung Galaxy S20 Ultra compatibility

[jfschmidt29]

just purchased Samsung s20ultra, they've only been out a short time. Just wondering if any one knows if it will work with versa 2

Moderator edit: Subject for clarity 

[Izettag]

I uninsalled the app then reinstalled and now it works fine

[JH9]

I have the exact same issue.  Just switched from Pixel 2 to S20 Ultra and my Fitbit Versa 2 can't pair with it.  Wonder when will this be fixed?  

[JH9]

I just tried and it didn't work.

[Izettag]

Did you try uninstalling the app and reinstalling? That worked for me.

[eelix]

i also have samsung S20. i get message and call notifications (owned for 48 hours so far) but the health Apps to get my blood sugar notifications wont communicate with my versa which is the ONLY reason i bought it. hoping for a update to fix soon. 

[Izettag]

Did you try uninstalling the fir bit app and reinstalling? That worked for
me

[Yellowyay]

After you've downloaded the app if you switch your phone off and on again it works 

Sent from Yahoo Mail on Android

[arman2]

I have Samsung S20+ and I was not able to connect my versa 2 to it, I contacted Fitbit support and they said the same thing others saying that the new phone is not supported! Most likely Ultra won't work neither, I'd wait few month until they add support for it. I am currently using my iPad pro to sync my Fitbit with the app, and get the stats on my phone app as well, but phone by itself simply doesn't work.

[VIvekb1]

Hi 

The Fitbit Versa now works for me on the S20 Ultra. (from 8 Pm (GMT+4) on 18th May 2020.)

Deleted the Fitbit app on the phone. 

Updated the phone to the latest software on the phone to G988BXXU1ATD3 and security patch level 1 dated 1st April 2020.

Restarted the phone.

Updated the Fitbit Versa and restarted it.

Downloaded the Fitbit app on the phone and installed the same. It connected to the phone at once.

All functions of the Versa are now working on my Galaxy S20 Ultra.

Email and Whatsapp are now synced and working with no issues as of now.

[RicardoFitbit]

Hello again! It's a pleasure for me to continue providing assistance on this thread, my apologies for the delay in responding your posts.

First, I'd like to appreciate all the information and details that were shared on this thread, I understand how frustrating this compatibility concern can be for all of you and even more if you're experiencing some connection difficulties with the Samsung Galaxy S20 Ultra. As mentioned on my previous post, this specific mobile device is not listed in our compatibility list at the moment, therefore, some connection difficulties can be experienced.

If you are experiencing issues with the setup process or syncing your Fitbit devices, you can try the troubleshooting steps from our help articles: Why won't my Fitbit device sync? and Why can't I set up my Fitbit device?. Then, please troubleshoot the Fitbit app following the next steps:

1. Force quit the Fitbit app.
2. Uninstall the app from your mobile device.
3. Reboot your mobile device.
4. Reinstall the Fitbit app.
5. Login using your account credentials.

If the issue persists, I recommend you to try with a compatible device instead in the meantime the S20 Ultra is added to our compatibility list. We are constantly working and testing different mobile devices to make sure that they work as expected with our products and services but at this moment, I'm unable to let you know when or if it will be added to our list of compatible devices. My best advice at this moment will be to constantly check our list for any update.

Let me know if you have any additional questions, I'll be around checking the posts that are shared on this thread.

[turn2stone]

Add another user to this category. Versa 2 and new s20. Reboots didn't work. Will watch and wait.

[Amy-P]

I have tired multiple times and I can't get connected!!

[turn2stone]

Success! 

[robbieb2020]

I just bought the Samsung S20 Ultra.  I have tried everything to connect my Fitbit Ionic.  I have been using the Ionic for more than 2 years.  What is the status of the two devices being compatible?

[LF29]

Recently upgraded to an S20 and having these issues as well. Not receiving notifications of messages or calls. Like you I've done everything to try and resolve it. Also very frustrated!!

[RicardoFitbit]

Hello there, I'm happy to continue providing some recommendations for the Samsung Galaxy S20 Ultra that may resolve your connection difficulties.

As mentioned in my previous post, this specific mobile device is still not listed as a compatible device with our products and services and because of that, some connection difficulties can be experienced. My best advice at this moment will be to check the information that was shared on my previous post and also check all the recommendations that are specified on: What should I know about using the Fitbit app on my Android phone?.

If the issue persists, you can try with a compatible device instead just to verify if the issues you're experiencing with your Samsung Galaxy S20 Ultra are related to the compatibility concern that was previously mentioned. 

Don't hesitate to ask me any additional questions. I appreciate your understanding and patience while we work and test this phone.

[turn2stone]

Thanks for keep up on this. Thought I had updated my post but perhaps I didn't. Every popped into place here. Looks like my S20 is synched-up perfectly with the Fitbit app. Thank you !!

[LF29]

Yes, everything seems to be working now! Very happy. Thanks!

[Mystree911]

Didnt work with mine which had all updates current.  Any other suggestions?

[Tylersmom]

is the phone ever going to work with the fitbit versa2