05-26-2020
06:17
- last edited on
05-27-2020
06:31
by
AlejandraFitbit
05-26-2020
06:17
- last edited on
05-27-2020
06:31
by
AlejandraFitbit
I read some posts that some phones are not compatible with the Charge 4. I would like to have a answer because of the problems i have with the updates of the Charge 4.
Every time the update fails and i have to restart the Charge 4. 27-5 i found the answer my phone is not compatible, so i think that i'm going to bring it back.
Moderator Edit: Clarified subject
05-27-2020 06:32
05-27-2020 06:32
It's great to see you here, @cheesefit.
I just wanted to let you know that I have moved your post from the Charge 4 board to the Android app board, since I think that here you will be able to see more related topics about the Fitbit app.
Regarding your inquiry, Fitbit is compatible with more than 200 of the most popular Android, iOS and Windows mobile devices.
The full list of compatible devices with confirmed compatibility can be found here. If a device isn’t listed it doesn’t mean it won’t work with a Fitbit tracker or smartwatch. We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit App, and are constantly working to confirm compatibility with new phone models.
A majority of Android phones running version 4.4 or higher will work with our products, however we cannot guarantee optimal performance on devices for which we have not tested and confirmed compatibility.
Let me know if you need anything else. 🙂
05-27-2020 08:41
05-27-2020 08:41
what can i do to make this update possible for my charge 4 , it becomes a little bit tedious.