07-05-2016 10:16
07-05-2016 10:16
Best Answer07-06-2016 05:07
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-06-2016 05:07
A warm welcome to the Community @amberguidry. Our team is hard working in testing the compatibility of several phones, your patience will be much appreciated. In the meantime, I recommend keeping an eye on our list of compatible mobile devices for any update.
See you around! ![]()
Best Answer07-11-2016 16:43
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-11-2016 16:43
@amberguidry -- UPDATE: The Galaxy Note 5 is now listed as a supported device here. I recommend trying to sync again and/or following these troubleshooting tips if you continue to experience issues.
Best Answer