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Samsung S7 Stopped syncing

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‎08-26-2016 10:37

‎08-26-2016 10:37

I used to have no issue syncing my Alta to my Samsung S7.  Suddenly it stopped syncing and nothing I have found has given me a solution.  This renders my Fitbit pretty much useless.  Please help.

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‎08-29-2016 06:45

‎08-29-2016 06:45

Hello @pghruth, welcome aboard to our Community. Note that the Samsung S7 is not yet in our list of compatible devices but it has all the specs to be compatible. Is only that has not been fully tested and we cannot guarantee will work flawlessly. We can try with the following recommendations to troubleshoot syncing issues with Android from @SunsetRunner.

 

Let me know how it goes, I'll be around if you need more help.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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