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Welcome to the Community @Ann71! Hello @Danduriya.
In order to check which devices are supported you can check our compatibility list. I hope you find this useful!
If you have any further questions, please let me know.
Best AnswerThe Samsung A5 2017 is not on the list. Currently it runs Android OS 8.0 and Bluetooth 4.2
Does FItbit have any plans to test it, and if so by when?
@LanuzaFitbit wrote:Welcome to the Community @Ann71! Hello @Danduriya.
In order to check which devices are supported you can check our compatibility list. I hope you find this useful!
If you have any further questions, please let me know.
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @JayinToronto.
At this moment we do not have any news of when we can expect that phone to be added to the list. Having said that, you could click here to see a suggestion about adding it to the list. You could comment and vote for the idea to show your support for it. Be sure to read the FAQ to better understand how to that board works.
Let me know if you have any further questions.
Best Answer