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Screen not working

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‎04-05-2020 19:57

‎04-05-2020 19:57

Screen just stopped working still syncing and tracking but no display .

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‎04-24-2020 19:59 - last edited on ‎08-08-2025 04:32 by Fitbit Moderator

‎04-24-2020 19:59 - last edited on ‎08-08-2025 04:32 by Fitbit Moderator

Hi @Mikenjulie10, welcome to the Community Forums! Sorry for the delay in responding.

Thanks for bringing this to our attention and for the details that were shared. To better assist you with this, can you please let me know which Fitbit device are you using? If you haven't already done so, please try our restart process and let me know if the issue persists.

Keep me posted and let me know if you have any additional questions. 

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