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Sense not syncing all day

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‎05-10-2021 13:02 - last edited on ‎05-13-2021 15:24 by Fitbit Moderator

‎05-10-2021 13:02 - last edited on ‎05-13-2021 15:24 by Fitbit Moderator

What is the deal with my Fitbit Sense? Suddenly it's not syncing all day and there is nowhere to change it. It's made all my watch faces for Dexcom messed up and not working anymore. Did Fitbit change something? HELP

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎05-13-2021 15:28

‎05-13-2021 15:28

@deamo5333 Hi there. Thank you for the details shared. 

 

I see where your disappointment is coming from. I'd like you to make sure that the Fitbit app is running in the background, check out the tips that you should know when using the Fitbit on our Android phone, in this article. 

 

If you experience syncing issues, follow this troubleshooting and continue monitoring its functionality. 

 

Hope this helps. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎05-14-2021 09:46

In response to SilviaFitbit

‎05-14-2021 09:46

check my post... the workaround looks working for me

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‎05-14-2021 09:54

In response to SilviaFitbit

‎05-14-2021 09:54

Hi @deamo5333  Moderators are Fitbit employees who have the ability to merge, moved, edit or delete, per the guidelines. click to see them. We all agreed when joining the forums, to abide by those rules. Sometimes they edit to make it easier to understand for others who might be reading the posts.

Stepping in the U.S.A. since September 2013. Android 14

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