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Setup difficulty

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‎04-22-2020 12:22

‎04-22-2020 12:22

Has anyone found a solution to not being able to finish the setup of their charge 4? It keeps saying "fitbit.com/setup" on the screen of my Fitbit and on the app I can't get past the first page in the setup process. My device is charged and on the charger. 

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‎04-23-2020 00:31

‎04-23-2020 00:31

Fitbit have suggested some things to try in the main thread for this issue at:

 

https://community.fitbit.com/t5/Charge-4/Blank-Screen-on-Charge-4-or-stuck-setting-up/td-p/4188151

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